CT Gov Transportation Website Redesign Proposal

MY ROLE: Senior UX/UI Product Designer
THE CHALLENGE: A state transportation website with structural and navigational gaps — failing modern usability, accessibility, and design standards.MY APPROACH:Conducted heuristic analysis and related research to identify usability and accessibility gaps Used the Object Oriented UX process to prioritize public-facing improvements Delivered a strategic UX proposal repositioning the site for inclusive, modern digital standards Outlined phased redesign recommendations with clear rationale for each decision IMPACT: Proposal considered — demonstrating strategic UX value to a government client navigating digital modernization.